Patient Information
Your First Visit
Please arrive about 10 minutes early so that you have enough time to fill out a New Patient form.
Initial Examination
Your dentist will begin by reviewing your medical and dental history and completing a comprehensive dental exam. This will include a thorough examination of your gums, teeth, bite, jaw, and any required X-rays or other diagnostic imaging.
Treatment Plan
Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you have about your dental health and treatment options.
Insurance & Financing
At Victoria BC Dental, we'll help you navigate our options for payment, insurance claims, and financing so you can focus on achieving your dental goals.
Insurance Claims
We can direct bill your insurance company, and our administrative team is happy to assist you in understanding your insurance plan better.
Payment Methods
The full treatment cost must be paid at the time of your appointment. We accept payment by debit or most major credit cards.
Invisalign Financing
We offer financing options for Invisalign orthodontics. Contact us to learn more.
Office FAQS
Read the FAQs to learn more about what to expect at Victoria BC Dental.
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What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Locations & Hours
- Free On-site Parking
- Quick Check-up Appointments
- Multiple Appointment Bookings for Families
- Short Wait Times
- Elevator access to second floor
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Is the clinic wheelchair accessible?
- We have 2 wheelchair parking spots.
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How can I book an appointment?
To book an appointment at Victoria BC Dental, please contact our office during our regular business hours.
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How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
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Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
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Does you offer any financing options?
We offer financing options for Invisalign orthodontics.
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Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients. We are also have 2 wheelchair parking spots for the building.
Support for Anxious Patients
Anxiety or fear around dental appointments is very common and it can prevent people from getting the dental care they need. If this sounds like you, don't fret.
The team at Victoria BC Dental has a variety of practices in place to help you relax during your appointments.